Consumer Rights:
YOU CHOOSE WHERE YOUR CAR IS REPAIRED.
- Tell the tow truck and/or your insurance claims representative where your car is going to be repaired.
NO NEED FOR ADDITIONAL ESTIMATES.
- Your insurance company works for YOU. Let them know your car is with us and let us inspect the car with your insurance company.Â
Pre/Post Accident Tips:
HAVE PROPER COVERAGE
- OEM Parts Only
- Comparable Rental Vehicle
- Towing/Roadside
- Proper Coverage Limits
- Under/Uninsured Motorist Coverage
EXCHANGE DOCUMENTATION & PHOTOGRAPH THE INCIDENT.
Exchange name, address, phone number, license number, insurance company and policy number, and description of vehicle(s) involved.
REPORT INCIDENT TO AUTHORITIES AND LET THEM DETERMINE WHO IS AT FAULT. YOU MAY REPORT AFTER INCIDENT OCCURS USING A FORM ON WWW.TXDOT.GOV
MINOR ACCIDENTS WITHOUT INJURIES NEED TO BE MOVED TO THE SIDE OF THE ROAD, AND OUT OF TRAFFIC.