We all know without a doubt that MINI is one of the greatest brands ever--but it's always nice to have official confirmation every once in a while. According to the most recent J.D Power's U.S. Sales Satisfaction Index study, shoppers looking for a new vehicle were most satisfied with their sales experience at MINI USA dealerships compared to the other guys in the mass market with a score of 798. The customer satisfaction score is ultimately based on six different aspects: dealer staff and personnel (28%), delivery process and explanation (21%), the actual working out of the deal (18%), speed and ease of paperwork completion (16%), the dealership's facility (13%), and the dealership's website (4%). Vice President of MINI Region Americas Thomas Felbermair said, "We know that today's consumers have a high expectation for an exceptional retail experience so we are very proud of our dealers for delivering the most satisfying experience when shopping for a new MINI. On behalf of everyone at MINI USA, I would like to thank all of our 127 dealers for their hard work and dedication to creating an engaging, customer-focused experience at their dealerships."

J.D Power's U.S. Sales Satisfaction Index (SSI) study aims to measure the satisfaction customers experience when shopping for a new car at a dealership, and the 2018 survey is the 32nd of its kind. Surveying 25,748 buyers who leased or purchased a new vehicle from April through September 2018, the SSI study found that MINI dealerships provided the best customer service experience across the board--especially when compared to other notable brands. In addition to MINI's excellence overall as a brand, the MINI Countryman is proving to be MINI's most popular model this year, with sales up over 29 percent from 2017!

Ready to explore the magic of MINI today? MINI of San Antonio is more than ready to show you around! Click here for directions.


MINI of San Antonio

15507 W IH-10
Directions San Antonio, TX 78249

  • Sales: (210) 732-7129
  • Service: (210) 732-7129
  • Parts: (210) 732-7129


  • Mon 8:30 AM - 7:00 PM
  • Tues 8:30 AM - 7:00 PM
  • Wed 8:30 AM - 7:00 PM
  • Thurs 8:30 AM - 7:00 PM
  • Fri 8:30 AM - 7:00 PM
  • Sat 8:30 AM - 6:00 PM
  • Sun Closed

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